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FAQ.
Do you offer an interpreter service?
- Yes, we do offer complimentary interpreter services for non-English speaking patients. If you require this service, please advise our reception or booking teams.
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​How do I make an appointment?
- Answer: To make an initial appointment, you will need to book on the main page online.
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​Is there a cancellation fee charged for a missed appointment?
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You may be charged a cancellation of $25 if you are unable to make your appointment without giving at least 24 hours prior notice.
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How do I cancel and is there a charge?
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Yes, 24 hours advance notice is required for cancellation. You will be charged.
What are your office hours?
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Our normal business hours are 9:00 a.m. to 5:00 p.m. Monday to Friday (excluding public holidays). Some nursing appointments and procedures may occur outside of business hours, but your Nurse Navigator will advise you if this applies.
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